Omnitech Support launches remote technical support services for Windows 7 issues
Filed Under (News) by admin on 23-10-2009
Omnitech Support, a leading remote technical support company based in California, has launched remote tech services tailor made for Windows 7 issues. This has come in the wake of the success of its exclusive resource center which provides free updates, technical forums and installation support for Windows 7.
With support centers in New York, Maine, New Jersey, Bangalore, and Chennai (India) Omnitech Support has the infrastructure and premier MCSE credentials for the successful design, implementation and administration of the most advanced Microsoft Windows platform and Microsoft server products. Since its inception in 2000, it has been providing holistic remote tech support to a burgeoning clientele spread across the globe.
Windows 7 is definitely a more focused upgrade than its predecessors, but experts foresee that Windows 7 will bring its own share of problems, especially related to installation and compatibility. Omnitech Support hopes to be address these and all other Windows 7 related problems for its customer base.
Marc Haberman, CEO of Omnitech Support says, “Remote technical support is the future of technical support. When we got into the Remote Technical Support Business, only 10% of customers were willing to let us access their computers remotely. Now it has gone up to 35%.” He adds, “Windows 7 is going to increase the need for technical support because Windows XP users who wish to migrate to Windows 7 need to do a clean install. Installing an operating system is just half the job done; installation of applications, email clients, workforce management software etc. is going to trigger a demand for remote technical support. Any new software version releases increases the need for technical support but here we are talking about new operating system altogether.
We foresee many compatibility issues with Windows7 and so we have launched a dedicated resource and support center for Windows7 users. Users will be able to get updates, free technical support forum, driver downloads, paid remote technical support and installation support by visiting this website.”
About Omnitech Support
Headquartered in Los Angeles, California, Omni Tech Support, along with its affiliated company Customer Focus Services (www.customerfocusservices.com) has reached out to millions of customers since its founding in 2000. Over a decade’s experience in Remote Technical Support and thousands of returning clients every year – Omnitech’s credentials speak for itself! Our clients include thousands of Home Users, Small and Medium Enterprises and Fortune 100 companies.
With support centers in New York, Maine, New Jersey, Bangalore, and Chennai (India) Omnitech Support has the infrastructure and premier MCSE credentials for the successful design, implementation and administration of the most advanced Microsoft Windows platform and Microsoft server products. Since its inception in 2000, it has been providing holistic remote tech support to a burgeoning clientele spread across the globe.
Windows 7 is definitely a more focused upgrade than its predecessors, but experts foresee that Windows 7 will bring its own share of problems, especially related to installation and compatibility. Omnitech Support hopes to be address these and all other Windows 7 related problems for its customer base.
Marc Haberman, CEO of Omnitech Support says, “Remote technical support is the future of technical support. When we got into the Remote Technical Support Business, only 10% of customers were willing to let us access their computers remotely. Now it has gone up to 35%.” He adds, “Windows 7 is going to increase the need for technical support because Windows XP users who wish to migrate to Windows 7 need to do a clean install. Installing an operating system is just half the job done; installation of applications, email clients, workforce management software etc. is going to trigger a demand for remote technical support. Any new software version releases increases the need for technical support but here we are talking about new operating system altogether.
We foresee many compatibility issues with Windows7 and so we have launched a dedicated resource and support center for Windows7 users. Users will be able to get updates, free technical support forum, driver downloads, paid remote technical support and installation support by visiting this website.”
About Omnitech Support
Headquartered in Los Angeles, California, Omni Tech Support, along with its affiliated company Customer Focus Services (www.customerfocusservices.com) has reached out to millions of customers since its founding in 2000. Over a decade’s experience in Remote Technical Support and thousands of returning clients every year – Omnitech’s credentials speak for itself! Our clients include thousands of Home Users, Small and Medium Enterprises and Fortune 100 companies.
Glenn was extremely helpful. He understood the issue and was able to fix the problem immediately. Great technical support.